Midlands Insurance (“Midlands,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information we collect

We may collect the following types of information:

• Personal details such as your name, email address, and phone number when you contact us or request a quote.

• Policy information if you are or become a customer, including coverage details and claim history.

• Technical information such as IP address, browser type, and usage data through cookies or analytics tools.

2. How we use your information

We use your information to:

• Respond to inquiries and provide customer support.

• Process quotes, claims, and policy updates.

• Improve our website and services.

• Comply with legal and regulatory requirements.

3. Cookies and analytics

Our website may use cookies to enhance user experience and collect anonymous analytics data. You can control cookie settings through your browser.

4. How we share information

We only share personal information with:

• Service providers that help us deliver our services (such as payment processors or IT partners).

• Regulatory or legal authorities when required by law.
  We never sell or rent your personal information.

5. Data retention

We retain personal information only for as long as necessary to fulfill the purposes described above or as required by law.

6. Your rights

You have the right to:

• Access or request a copy of your personal data.

• Correct or update inaccurate information.

• Request deletion of your data where applicable.

• Withdraw consent for processing where consent is the legal basis.

7. Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss.

8. Updates to this policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated date.